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Healthcare Case Management Checklist Template

Streamline patient care and ensure compliance with our Healthcare Case Management Checklist Template. Simplify complex processes, from intake to discharge, with this customizable checklist designed for efficient case management and improved patient outcomes.

This Template was installed 1 times.

Intake & Assessment

1 of 10

Initial client information gathering and needs assessment.

Client Full Name

Date of Intake

Presenting Problem/Reason for Referral

Age

Primary Language

Client Address

Referral Documents (if applicable)

Emergency Contact Information

Care Plan Development

2 of 10

Creation of a personalized care plan with measurable goals.

Client Strengths & Resources

Client Goals (Short-Term)

Client Goals (Long-Term)

Goal Completion Timeline (Weeks)

Primary Focus Area

Services Required

Care Plan Review Date

Service Coordination

3 of 10

Scheduling and coordinating necessary services (medical, social, financial, etc.).

Referral Source

Services Scheduled

Appointment Date

Appointment Time

0:00
0:15
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0:45
1:00
1:15
1:30
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2:00
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4:00
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23:00
23:15
23:30
23:45

Service Location

Provider Name

Coordination Notes

Progress Monitoring & Evaluation

4 of 10

Regularly tracking client progress towards goals and adjusting care plan as needed.

Progress Monitoring Date

Goal Progress (Scale of 1-10)

Observed Progress & Challenges

Overall Assessment (Improving, Stable, Declining)

Areas Requiring Adjustment

Plan Modifications & Next Steps

Communication & Collaboration

5 of 10

Maintaining consistent communication with client, family, and other relevant parties.

Last Communication Date with Client

Communication Method

Summary of Communication & Key Discussion Points

Stakeholders Involved in Communication

Next Scheduled Communication Date

Documentation & Record Keeping

6 of 10

Ensuring accurate and complete documentation of all case management activities.

Date of Record Creation

Summary of Initial Assessment

Progress Notes - Date Specific

Care Plan Updates

Supporting Documentation (e.g., Medical Records, Reports)

Communication Log (Dates, Parties, Summary)

Case Manager Signature

Crisis Intervention & Support

7 of 10

Responding to and managing client crises and providing appropriate support.

Crisis Level (Severity)

Description of Crisis Event

Date of Crisis Event

Time of Crisis Event

0:00
0:15
0:30
0:45
1:00
1:15
1:30
1:45
2:00
2:15
2:30
2:45
3:00
3:15
3:30
3:45
4:00
4:15
4:30
4:45
5:00
5:15
5:30
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7:00
7:15
7:30
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8:00
8:15
8:30
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9:00
9:15
9:30
9:45
10:00
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
12:15
12:30
12:45
13:00
13:15
13:30
13:45
14:00
14:15
14:30
14:45
15:00
15:15
15:30
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16:00
16:15
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17:00
17:15
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18:00
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19:00
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20:00
20:15
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20:45
21:00
21:15
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21:45
22:00
22:15
22:30
22:45
23:00
23:15
23:30
23:45

Immediate Actions Taken

Details of Actions & Client Response

Client's Distress Level (1-10)

Supporting Documentation (e.g., notes, photos)

Discharge Planning & Transition

8 of 10

Planning for client discharge and ensuring a smooth transition to continued care.

Planned Discharge Date

Reasons for Discharge

Post-Discharge Residence

Discharge Destination (e.g., Home, Assisted Living, Rehab)

Services Required Post-Discharge

Contact Information for Post-Discharge Support (Family/Friends/Community Resources)

Discharge Instructions Document

Regulatory Compliance

9 of 10

Adherence to relevant healthcare regulations and ethical guidelines.

HIPAA Compliance Status

Last HIPAA Training Completion Date

State Reporting Requirements

Summary of Regulatory Updates Reviewed

Mandated Reporting Obligations

Supporting Documentation (e.g., policy updates)

Financial Management

10 of 10

Assisting with financial resources and navigating insurance processes.

Client's Annual Income

Primary Funding Source

Insurance Coverage Details (Policy Number, Effective Dates)

Insurance Policy Renewal Date

Financial Assistance Programs Applied For

Outstanding Medical Bills

Notes on Financial Resources & Challenges

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