Automotive Workshop Capacity Planning

Maximize your garage's productivity and eliminate downtime with our Automotive Workshop Capacity Planning workflow. Streamline technician scheduling, optimize bay utilization, and balance workload demand with real-time resource allocation to ensure every vehicle moves through your service center with peak efficiency.

This Template was installed 3 times.

Start
1. Fetch Available Technicians
2. Fetch Pending Service Appointments
3. Calculate Total Man-Hours Available
4. Calculate Total Required Repair Hours
5. Calculate Capacity Gap
6. Update Workshop Load Status
7. Assign Appointment Rescheduling Task
8. Create Overcapacity Alert Entry
9. Notify Technicians of Schedule Change
10. Notify Customers of Delay
11. Generate Weekly Capacity Report
12. Update Technician Workload
End

Start of the Workflow/Process.

Retrieve all technicians from the Staff Data Model with 'Available' status.

Get all upcoming service appointments from the Appointments Data Model for the next 7 days.

Sum the total working hours of all available technicians retrieved in the first step.

Sum the estimated repair duration for all pending appointments.

Subtract Total Required Repair Hours from Total Man-Hours Available to determine if there is a deficit or surplus.

Update the Workshop Capacity Data Model with the new calculated load percentage.

Create a task for the Workshop Manager if the Capacity Gap is negative (overbooked).

Create a new entry in the 'Alerts' Data Model when capacity exceeds 95%.

Send an email to all assigned technicians regarding updated shift allocations.

Send an SMS to customers whose appointments are impacted by the capacity shortage.

Create a PDF report summarizing the workshop utilization and technician productivity for the week.

Update individual Technician entries to reflect their newly assigned task hours.

End of the Workflow/Process.

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