Dock Scheduling & Gate Management Process

Start of the Workflow/Process.

Fetch all upcoming truck appointments from the Dock Schedule data model for the current day.

Change the status of a dock appointment from 'Scheduled' to 'Arrived' when a truck reaches the gate.

Assign a task to the Gate Security officer to verify driver ID and cargo manifests upon arrival.

Create a new record in the Gate Log data model containing arrival time, driver name, and vehicle plate number.

Query the Dock Management model to find available, empty dock doors.

Assign a task to the Warehouse Supervisor to assign a specific dock door to the arrived vehicle.

Update the Appointment entry with the assigned Dock Door number.

Calculate the difference between current time and the scheduled appointment time to determine delay severity.

Send an email to the receiving department notifying them that a high-priority shipment has arrived at the gate.

Create a task for the Forklift Operator to verify the seal integrity and cargo condition upon docking.

Update the status of the dock activity to 'In Progress' once unloading begins.

Sum the count of all entries in the Gate Log where status is 'At Dock' to monitor facility congestion.

Create a new entry in the Departure Log once the truck has finished loading/unloading.

Update the original appointment entry to 'Completed' status.

Send an SMS to the driver's registered mobile number notifying them that their paperwork is signed and they are cleared to depart.

Generate a daily performance report showing total arrivals, average wait times, and dock utilization rates.

Delete the temporary digital gate pass entry once the vehicle has successfully exited the facility.

End of the Workflow/Process.