Vehicle Pre-Delivery Inspection (PDI) Process

Streamline your dealership operations with our comprehensive Vehicle Pre-Delivery Inspection (PDI) Process. This expert-led workflow ensures every vehicle meets rigorous safety, mechanical, and aesthetic standards before reaching the customer, reducing post-sale errors and boosting customer satisfaction. Perfect for automotive service managers and dealerships looking to standardize quality control and optimize workshop efficiency.

Start
1. Fetch Vehicle Details
2. Assign Technician
3. External Body Inspection
4. Mechanical Systems Check
5. Interior & Electronics Check
6. Update Inspection Status
7. Log Defect Discovery
8. Retrieve Found Defects
9. Calculate Total Repair Cost
10. Calculate Final PDI Score
11. Update Vehicle Quality Score
12. Set Final Inspection Status
13. Detail Cleaning Task
14. Notify Sales Consultant
15. Alert Customer
16. Generate PDI Certificate
17. Update Delivery Readiness
End

Start of the Workflow/Process.

Retrieve vehicle VIN, model, and customer information from the Vehicle Master Data Model.

Create a task for the Service Department Lead to assign a technician to the inspection.

Create a task for the technician to check for paint defects, dents, or scratches.

Create a task to verify engine fluids, battery health, and brake functionality.

Create a task to test infotainment, AC, lighting, and seat adjustments.

Update the vehicle's status in the Vehicle Data Model to 'In Inspection'.

Create a new entry in the 'Defects/Issues' data model if any issues are found during inspection.

Get all entries from the 'Defects' data model associated with the current VIN.

Aggregate the 'Estimated Cost' property of all retrieved defect entries to get a total repair sum.

Calculate a percentage score based on (Passed_Items / Total_Items) * 100.

Update the calculated PDI score into the Vehicle Data Model.

Update vehicle status to 'Passed' or 'Failed' based on the presence of critical defects.

If inspection passed, create a task for the Valet Team to perform a final cleaning.

Send an email to the assigned Sales Consultant informing them the vehicle is ready for delivery.

Send an SMS to the customer notifying them that their vehicle inspection is complete.

Create a PDF report summarizing all checked items, defects, and the final score for the customer folder.

Update the 'Ready for Delivery' checkbox in the Vehicle Data Model to True.

End of the Workflow/Process.

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